SALON ETIQUETTE:

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If you are unable to attend your appointment, please make sure to cancel 24 hours in advance of your appointment date/time.

We want you to enjoy a safe and relaxing experience. 
Children are welcome at Beauty In The Park, however for the enjoyment and in consideration of other guests, children (even when receiving services themselves), must be supervised at all times by an adult.
If a client needs additional help, it is important that a caregiver is present during their appointment.
If you have any medical conditions such as allergies, asthma, diabetes, high or low blood pressure, or any other medical conditions we should be aware of please let us know. 
Please inform us if you are pregnant, have had a recent surgery or surgery pending, if you are taking medications that may thin the skin or are under the care of a dermatologist.
We rely on our clients to inform us if they suspect that one of our services may interfere with any health conditions or health program they are on. 
Information provided is confidential, certain spa services may have to be modified for you or may not be appropriate and an alternative service may be suggested. 
If you have any concerns, please consult your physician.  
If you are unsure about booking a service, we will be happy to consult with you by phone or in person.
We will always do our best to communicate and work with you throughout your treatment, but if at any time we feel a client is being rude, disrespectful or dictating the process of how their service should be executed, we will refuse service.

Please be advised all prices are subject to change without notice.

Services and retail products are non-refundable. Final Sale.

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Gift Certificates:

 

Are available in any denomination.

Can be redeemed for merchandise or services at Beauty In The Park.

Gift certificates do not expire or have service fees.

Beauty In The Park is not liable for loss, theft, damage or unauthorized use.

If certificate balance is less than the amount of purchase, you must pay the remaining balance.

Gift certificates are non-refundable. 

Cannot be redeemed for cash or gratuities.

Any questions or concerns please contact us at beautyinthepark1@gmail.com or (587)269-2696.

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Customer Satisfaction:

Customer satisfaction is of utmost importance to us. 
If you are not satisfied with our work please let us know before paying. 
We will make needed adjustments, we want you to enjoy your service and be satisfied with the results.
Please communicate with us and let us know how we can better your service.

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5 DAYS GUARANTEE:

We value you, we value our work and want to ensure our nails last within reason of course. 
Our services are non- refundable but gel polish manicures/pedicures are guaranteed for 5 days only after your initial appointment. 
Within the 5 days we will fix your nail at no charge. Repairs after 5 days for lifting or any other issue will be $5/nail. 
Be kind to your nails and they will look beautiful for weeks after your service.

PLEASE NOTE:
• Regular polish services are not guaranteed once you leave the salon.
• If you choose a different, shape, length, colour extra charges will apply
​• Any light polished or matte topcoat nails will require extra care from staining. 
When choosing these two options stained nails will not be included in complimentary fixes.

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LATE ARRIVALS:

All scheduled appointments have a 15 minute grace period. 
If you anticipate to be more than 15 minutes late, please call the salon to see if we can still accommodate your appointment. 
If there is insufficient time to do your service in full, we will need to reschedule your appointment. 
One late client can throw off our entire schedule and cause our estheticians to be late for their other booked appointments.

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CANCELLATIONS & NO SHOWS:

Appointments can be cancelled  24 hours in advance by calling. 
We require at least 24 hours notice so we can have the opportunity to accommodate other clients. 
If you NO SHOW or do not call to cancel or reschedule your appointment within 24 hours we will require a non-refundable deposit upon booking your next appointment. 
The deposit will be used as a one time only credit towards your next appointment but will be forfeited if that appointment is changed again.

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MULTIPLE BOOKINGS:

To reserve appointments for 3 or more people, a deposit is required for each person. 
This applies to all appointments that take more than 15 minutes to complete. 
This deposit will be used as a credit towards your final bill, but in an event that you need to cancel or reschedule we do need at least 24 hours notice or the deposit will not be refunded. 
The funds for the deposit will be held on a Gift Certificate in your name to be used towards a future service.
For parties and large groups we may need to make staffing adjustments and special considerations.